Xfinity phone not working. Some will not open or will take minutes to open.
Xfinity phone not working @Xfinity please fix this. I've spent countless hours on the phone with tech support and so fourth. If you are still experiencing this issue with random message fails despite trying various troubleshooting steps such as turning iMessage on/off, toggling WiFi on/off, and resetting the phone, there are a few more steps you can take. I've restarted my phone and modem but it has not fixed the problem. I restarted the Same problem as above, voicemail not working. Would appreciate any feedback or support to get this fixed. Rebooting your router or cable modem is an easy solution if you can’t connect to your Xfinity internet. This was never an issue with Verizon. If you're experiencing trouble with your phone service (such as you don't have a dial tone or you can't break it), please check to make sure all phones are on the hook and that cordless phone batteries are charged. I was told by support to update my Xfinity box. If you're still experiencing issues, you may need to This all started when Comcast instructed me to change my password. You must know the primary cause of the problem to be able to fix it. Rude behavior is not tolerated here, and I can also report that conversation for you. 1. The only thing that restores connectivity is turning airplane mode off then back on. ) not working while on wifi. In your case, is this for your landline or your Xfinity Mobile service? I am an Official Xfinity Employee. My landline has static, the phones say “line in use”, and calls are forwarded to voicemail. In the meantime, if you haven't already, please send your full name, account number, and service address to the My phone recently updated to Android 14 and has lost the ability to connect to the Xfinity network. Clearing cache and cookies did not fix it. If you have a question or a concern about your service, we have several ways for you to reach us. It used to work all the time, but now it usually gives that message. I sincerely apologize we currently do not have support NOW Wi-Fi over the community forums platform. I have been having a lot of issues with Call Waiting not working on my Xfinity home phone service. Same problem here; no solution yet. Turned 3rd party switch off and on again to no avail. Get status information for devices & tips on troubleshooting. ; Enter the phone The phone does not ring, but the voicemail works. It’s a practical first step in internet troubleshooting. Hello, I'm Tom Karinshak, President and Chief Customer Experience Officer at Comcast. Was working on my phone and desktop with Outlook just fine and then everything h stopped working (iPhone Learn more about what to do if you can't log in to your account. My voicemail used to work and callers used to be able to leave messages. Phone won’t turn on. Now, in Jan 2024 I'm considering an upgrade to an S24-series and have no idea what will work or not work. It has been like that for over two weeks and comcast has done nothing to remedy the Surprise!!! BUT, I noticed it didn't sync with my phone, so now my phone says I have 1556 unread emails, but my tablet says I have 72 and my PC says it's 74. com. However, the issue is when I access my account either via the Xfinity Mobile App or the website. DFS Can't get my email at the xfinity online either - not there. Espn not working on Xfinity app. Examples: ESPN app on phone, many, many streaming apps on TV. ". Do Not Disturb; Call Forwarding No Answer with time duration '0' Anonymous Call Rejection; Remote Office; The phone number you have dialed may be restricted from your phone system. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. SD-WAN. You have switched from having an Android phone to an iPhone (I switched from a Note 20 Ultra 5G to iPhone 12 Pro Max) This will force close all connections to your cellular network and re-establish your settings. It finally was replaced due to a Comcast Store contract renewal failure in 2016. Xfinity Mobile After spending the day on the phone with Nextiva support and Xfinity support troubleshooting, I've ruled out the phone and my local network being the issue. com (e. I can log in and it says email loading, but it never loads. I discovered today when modem was relocated to a higher point in our home to improve WiFi capability, we did not realize we plugged phone line into "alarm/tel 2". 13 days later, same issue with Caller ID not working on phone and Call History not updating. Login to your Comcast Business My Account and confirm the following feature settings are disabled. ; Click Call Forwarding. So I changed my debit card and logged out again. I decided that I would upgrade our phones to S24FEs. To get started please send us @user_42d883 These steps can help determine if call forwarding is on: Visit https://comca. For the last few months I have had problems with certain apps across several devices (TV, Android, etc. If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. The live chat agent said your technicians would send signals to the phone to activate it and it would take about 40-60 minutes, but it's been over two hours and nothing yet. If your phone is able to use a calling app over WiFi such as Google Voice, it may be the best way to contact the team. Perhaps the S21FEs were never supported by Xfinity. I rechecked the phone cord from the phone to the modem. Problems with your TV signal, phone issues or is internet down? We'll tell you what is going on. In the simplest terms, a signal of 1 mV would be expressed as 0 If you are experiencing any issues with the Xfinity Mobile service such as with the Visual Voicemail feature, please reach out to our specialized Xfinity Mobile team by calling 1(888) 936-4968. com, or the Outage Map. Troubleshoot problems with receiving email or text notifications Click the pencil icon to view and validate that the alerts are being sent to the correct cell phone number. I moved the Simm and it works fine, but I cannot register it, and it will probably not work fine for long. Some phones use a pSIM (a physical SIM card) while some use an eSIM (a digital SIM downloaded to the phone). Will be leaving xfinity mobile in about a week or so. Should customers experience a loss of service due to a power outage, local power must be restored before Xfinity video, phone, or internet services can begin working again. had to re-register phone on network about 6 times, with the last having to standing outside in the cold and rain, to get where the Comcast Business Mobile. Xfinity mobile does not connect to 5G. TV & Streaming. Finally, if none of these do the trick, turn off the device and restart your phone. In addition, the app on your phone is not working as expected. user_7b3i3p. Select the Voice icon from the drop-down menu in the top left corner. There's no dial tone Real-time outage overview for Xfinity. Then I called back to the normal service number (you can get them by dialing 611 on your handset) and asking for a tier 2 rep. the voicemail does not work. NO box, no add button-NOTHING. They said Voicemail was a carrier feature. On windows, I have tried multiple browsers, flushing DNS, multiple connection types Ethernet vs wifi. Ask Xfinity. If you've registered your mobile phone number for Comcast Alerts, you can text OUT to 266278 (COMCST) Recent changes in your service If you recently changed any of your Comcast services or had your service recently installed, verify with a Comcast representative that there are no provisioning or registration issues on your account. ) Next, email your phone a text by sending an email to your phone by entering your 10-digit phone number followed by @vtext. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more. Deleted email account on phone. m. Not Receiving This internet outage has been going on since 8:00 a. Your agent suggested we call Samsung to see if they had any ideas. The IMEI shows not compatible on Xfinity, but shows as perfectly compatible on Verizon. user_rqz2s5 +3 more. Highlight Notifications and press OK. I was on the phone for 3 days straight, plus using their online chat at least 3 times as well. I have a Galaxy Z Flip 5 and I have the same issue with WiFi calling not working. Xfinity Mobile Customer Agreements & Policies; xfinity. They DO NOT listen to their customers. xfinity. I tried on desktop and phone, same issue. g. after an hour i gave up said thank you and stopped the insanity. Windstream has exhausted all help on their end since comcast thought it was a translator switch. Find easy to follow instructions to set up your Xfinity Voice Caller ID. Once activated and the modem How does Xfinity Mobile Care (XMC) work? What do I do if my eSIM or physical SIM (pSIM) card isn't working? How do I unlock my Xfinity Mobile phone? See All Support Articles. 5. Learn how to sign in to your Xfinity account to pay your bill, manage your features, and more. @imanlea It took a call to Executive Customer Support (215) 286-1700 (Option 2) There an associate took down my information and created a ticket number. There's no dial tone and outside calls are Hello user_yib2xz we're so sorry to hear about those frustrations with the Xfininty App. Network. Fortunately, most of these issues can be fixed relatively quickly. It is my landline voicemail. This morning both of our phones received the software update to the January 1 security patch. However, the same problem persists. Neither will it recognize my password. Suddenly at some point I was logged in, I still don't know how. One iPhone, data still working fine on it. Multiple attempts Hey there, @droppingout!Thanks for reaching out to us regarding your mobile questions. I have tried different computers and can not access the Voice app on any of them. Check if the Comcast email is working or not. I've called Xfinity mobile for troubleshooting, went into the store to have my phone evaluated, the SIM card has been changed twice, turned off wi-fi calling, I've even purchased a new S23 Galaxy phone. Phone. Here are instructions on how to listen to your voicemail: https://comca. Web application can send and receive mail but mac devices cannot. I called Xfinity tech support. This method works well if it’s a temporary software hiccup that’s causing your cellular data not to work. Some will not open or will take minutes to open. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time The quickest way to access your Xfinity Email is by visiting connect. Power cycled phone. this year and have had a problem ever since. comcast. user_z07uri. net SSL turned on with password authentication and server port is 993 urgent need of techy help! Hello @user_ojgw75 we're so sorry to hear about the frustrations you've experienced with attempting to move your Xfinity Mobile device to a new carrier. Installed Samsung Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. I have tried going through the 99 menu and creating my own voicemail outgoing message hoping it would override the automated one - it does not. I'm so super done dealing with xfinity. Search accounts based on account number, or chat online. Highlight Preferences and press OK. the email and address book work fine, just not the voice. If no to dial tone at modem with right modem then your phone service is not activated to that modem. I was told that Google devices need to be set for "Basic Visual Voicemail" and my phone was not set up for this. Added back comcast email account . Several people commented about it. Keep getting the OOPS something went wrong try again message. We tell you when your favorite services are down or having problems. The login page will not recognize my user name no matter whether I use my user name, my Xfinity ID - either email address - or my mobile number. Espn not working on Xfinity U. com; Comcast Business Mobile; user_c2cd23 Thank you for reaching out via our Xfinity Community Forum. If you check out this page How do I activate my device with Xfinity Mobile? So I finally figured out how to get Xfinity Mobile Visual Voicemail working on iPhones. Our business land line phones are not working properly. net outgoing server is smtp. " It can't handle specific queries like "Xfinity Mobile android phone new voicemail notification stopped working. They even gave me a new sim card as well. I have an iPhone 14 Pro with eSim and it is working fine with Xfinity Mobile. Learn what to do if you cannot make calls with Xfinity Voice. If anyone has any insight into how to get this phone working it would be much For the last week or so my xfinity mobile phone (bought from them, not brought from 3rd party) stops receiving texts. You also just reposted instructions and obviously DID NOT read my post and LOOK at the pics I attached. Unfortunately, you can’t cast the Xfinity app from your phone to a TV. Access resources to learn more about managing your SD-WAN services. EDIT: Day 2 and I still do not have xfinity voice service. To receive customer support, you'll want to reach out to our Android visual voicemail not working properly on a smartphone is often caused by a lack of free space, a corrupted app, or the incorrect date or network setting being selected. I brought the phone to the office and plugged it in and it works. First of all, Visual Voicemail on iPhone has a tendency to break when either: You have ported your phone number from another carrier. Will not recognize password. We have four phones on the plan with Xfinity; three Android, data not working on any of them. Mobile Payment. We switched over from Windstream to Comcast in Jan. Learn how to troubleshoot your Xfinity Internet and WiFi connection using the Xfinity app, Xfinity Assistant, and xfinity. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. @sstannet Unfortunately you are not the first to find that Xfinity's (like Spectrum's) bring your own device is plagued with compatibility issues. Troubleshoot problems with receiving email or text notifications for your Xfinity Home system alerts or rules. The Tel port 1 Dear Xfinity, My account number - [Edit: personal information]. It has been like that for over two weeks and comcast has done nothing to remedy the Password was not recognized (even on web application so changed password on web application. Learn more about troubleshooting when activating a new device. Multiple calls for support and service technician visits have not fixed this problem. Since Xfinity Mobile support is limited for our Digital Care Team via social media, we ask that you reach directly out (by call or text) to our Xfinity Mobile Sales and Service team at 1-888-936-4968 for further assistance with your mobile device. Xfinity is the trade name of Comcast Cable Communications, LLC, a subsidiary of Comcast Corporation, used to market consumer cable television, internet, telephone, and wireless services provided by the company. Learn about reporting issues with your Xfinity services. We do have limited access to your Xfinity mobile account information, but I found the steps needed to take, and you may be missing a step with a one-time use code. X1 remote setup. I don't know why it worked Learn how to troubleshoot with your Xfinity Stream portal and app. I am happy to help you with reviewing payment arrangements for your account and taking down your feedback. International Travel. The app works fine on my laptop and phone, just not my Xfinity cable. 10. Windstream has I'm sorry to hear you are having trouble with your Xfinity Mobile service, and that you have ruptured a tendon. Find out how to clean the SIM card, update the firmware, reset the gateway, and Hello - we swapped out our old modem for the new smaller, tall square white xfinity modem 3 days ago and noticed our landline phone is no longer working. If your phone number is registered with Xfinity, you can also text OUT to 266278 for outage updates. Your experience suggests history may repeat itself. Calls can be heard as a ring, we pick up and hear the clicks and pause and more clicks. Learn more about how Xfinity Voice subscribers can listen to and manage their Xfinity Voice voicemail. Then I tried to login again - and I couldn't. Set up Call Forwarding from your home phone or online. All worked fine before today. Online Bill Pay not only doesn't work on any web browsers on my computer, but their app on my cell phone doesn't work either. Some places I can select email and that works fine but for certain things I Why did the landlines stop working after installing the new white Xfinity modem? We have no working phones in the house, except for one phone plugged into the back of the Xfinity modem. Still having the same issue. Check out our Xfinity outage guide for your full list of (Comcast owns Xfinity. So calling manufacturer might help. Cloud Solutions. View Mobile Support. com is not affiliated with or Your Xfinity Voice service features Call Waiting, so you won’t have to worry about missing an important call while enjoying a conversation on the phone. It simply says: "For the best experience, The Xfinity stream app stopped working on all of my mobile devices about a week ago. When Xfinity Stream is not working, you cannot access a channel, watch a live event, or stream a movie. I then rebooted the phone and I got 2 bars on the phone :) (no CDMA like Verizon/Xfinity) so is not going to work on Xfinity (consistently). It should only be a matter of time before they fix the problem. Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, Same issue, purchased a new unlocked Pixel 8 from BB and traded in my Pixel 7 (purchased from Google, activated on Xfinity Mobile). By selecting Accept all, you consent to our use of Then, select Turn off Windows Defender Firewall (not recommended) for both network options. In either case, we recommend that you enable the Windows Firewall, as it is an important security feature. Highlight Settings (the gear icon) and press OK. Activation/Transferring phone. Learn some reasons your mobile phone may not be connecting to Xfinity WiFi hotspots. That would require contacting Comcast and telling them your phone service is not active (the modmail process should take care of that--which you have probably already done). There IS NO FIELD TO ADD PHONE NUMBERS. Called Comcast, a new ticket was made. We have multiple emails and mine is the only one affected. The best diagnosis I got was from a guy in the Comcast store when I was returning a Comcast modem. My samsung S21 Ultra phone and Galaxy watch were not syncing with comcast email account. Find out how we send proactive text messages to customers in outages. Unfortunately, we are very limited when it comes to supporting Here are a few solutions to try when it appears your phone service isn’t working. My "Mobile Network State" would switch between disconnected and connected throughout the however I never needed to replace the modem for phone use although Comcast internet regularly want it replaced because it no longer works for the internet. No luck. The Xfinity visual voicemail app does not work (not even on an Xfinity purchased Note 10): "the newest Samsung phones (Note10 included) are not compatible with the Xfinity Visual Voicemail app and moving forward, all new phones will be using the provided voicemail app (not the xfinity visual voicemail app) in which case on the note10 is audio Make sure all phones are on the hook and that cordless phone batteries are charged. " I have tried both links and get looped back to this If your iPhone (iPhone 8 or newer) on Xfinity Mobile (XM) won’t allow/connect to WIFI calling, I have a “fix” for you to try as it just worked for us! We have an iPhone 11 using iOS 16. Uninstalled Samsung email in play store. 3. Click the settings wheel in the upper-right corner and select Settings to see your Voice Preferences. I spent over three hours trying to resolve the issue today with chat and over the phone with no resolution. I have the Xfinity and Xfinity H I do not use Xfinity Mobile. My wife had luck calling Samsung when her phone got locked in boot mode. Mobile. If these solutions don’t help, take your phone to your local service provider for assistance. Spoke to a young lady in the xfinity store and she stated it was the phone and not xfinity, but that can't be true. com on your computer, tablet, or smartphone. . 2. This is what I did and so far has been working since 8 AM today. Isitdownrightnow. I‘ve been on the phone with Xfinity support. They were also unsuccessful in making the Visual Voicemail work. Recently transferred to Xfinity Mobile and got the Pixel 6. Tuesday, December 17th, 2024 3:13 PM. Thank you for reaching out for help with Xfinity Mobile service, via our Xfinity Community forum. 1 Message. When I attempt to view my emails, the message is “cannot connect to the server for Comcast” configured: incoming server is imap. Called Xfinity mobile customer service and he said that after I upgraded my iOS my service features was not updated and he basically pushed the updated services to my phone. If so, our awesome team of Xfinity Mobile experts can help troubleshooting further and you can reach them through any of the following options: • SMS Text Message: 1 (888) 936-4968 Same problem, mobile data on Android phone is not working (iPhone is ok). Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time Hello @user_d88c95. Closed. It stopped working in my house since 12/21/2023. I am having a similar issue, ever since I swapped from Verizon to Xfinity mobile, short codes and 2fa from my Bank, ID. One huge problem. 6 Messages. A visit to an Xfinity store gave me "we can can only tell you if a phone will work by checking the IMEI" (which I can't get without a purchased phone in my hands). Try to plug a working corded phone into different jacks to find out if the problem is isolated to one phone or one jack. Get 24/7 help with any questions you have. See more Find outage information for Xfinity Internet, TV, & phone services in your area. 6. It is connected to Tel port 1 on the modem. Also went into the store several times. Thanks for reaching out to us regarding your mobile questions. #1 Reset your Xfinity router or modem. You might not get Ethan, but anyone that you "talk" to will know what is going on and is able to help. Sign in. st/3b667xZ. The employees that work here are from the Corporate Office and they can do things the phone reps can't. The "troubleshooting" link you sent doesn't help. After completing the update, I then updated Xfinity Mobile Voicemail to the same current version as before (2. And I'm not sure why it wouldn't since you use majority Verizon towers. Power cycling, taking battery out, roaming on/off - nothing helped. Something was definitely changed on their end. Learn the possible causes and solutions for Xfinity Mobile not working properly, such as no service, no dial tone, or incorrect username. The wifi now works much better in my house, but my landline phone is not working properly. Reset didn't do anything except forget all WiFi passwords. Xfinity For full functionality of this site it is necessary to enable JavaScript. , [Edited: "Personal Information"]) If you cannot receive the above SMS then it’s time to call XM and probably get tier 2 support that may be able to fix some back-end settings. However, if your device includes a Learn what to check if a phone isn't connecting to the internet. If you're not familiar with our Xfinity App it has a space where you can always share as much feedback as you like. 6. They will be able to access your account and provide further assistance. Teammates around the world are working hard every day to make sure we deliver the superior experience you expect and deserve. Learn how to check for Xfinity service outages using the Xfinity app, xfinity. Landline not working. Friday, January 5th, 2024 8:08 PM. Phone did work in alarm/tel 2 but we lost voicemail notification features by having @tvwriter I am sorry to hear you are having issues with your voicemail. Nothing Because of this post, I found that the xfinity app will not work on my mobile devices on my home network, but will work on cellular data. I'm calls are not going through on my mobile We recently got a new modem (our own, not Comcast) and suddenly Caller ID is not working. It stopped working on my Samsung A13 5G sometime last month, and I believe it occurred shortly after my phone updated. Was on chat with a live agent for 1. They would text me later that day. If I turn on data they work fine, if I am on a different wifi system they work fine. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. If this device is still locked, we'd love to assist you, so you can use the device. To find your email on xfinity. I'm calls are not going through on my mobile suddenly. I'm sure someone at Xfinity is aware of how to solve this issue but experience has proven that not every rep can help with this. I get a dial tone, and I can receive calls, but I can't make outgoing calls--every number I try calling I get a busy signal. net email account to my iPhone over cell signal. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. Cleared email cache. If you've registered your mobile phone number for Comcast We express it this way because we would be working with exceeding long numbers otherwise. I do have my voicemail through you, I do not have a fax machine. Sure enough, it does not work. The black screen is staring you in the face, but try as you might, the phone won’t power up. All inquiries for NOW Wi-Fi would need to go to the phone number provided on the confirmation email you received when you bought your pass. He asked me what was wrong and told me that this is not an equipment problem but a signal problem (too many I'm not the first person to have this issue and in fact, there's someone dealing with the same thing on the Xfinity forum right not. net email not working. I would be happy to take a look at the account if your phone still isn't working to see what's happening. I'm glad that I am able to view everything, but I don't know why the synchronization is not there any more. So when I do that and don't receive a text and reboot my phone I suddenly get texts that I should have received over the last 12-24 hours. But like Xfinity said: they have a team of engineers and technicians who are working 24/7 to keep the network running smoothly. Second, if that does not work I would call xfinity back, demand to talk to a supervisor or customer care and request equivalent working phones be sent to you. So, go ahead and send that direct message to Xfinity Support. He asked me what was wrong and told me that this is not an equipment problem but a signal problem (too many Login to your Comcast Business My Account and confirm the following feature settings are disabled. I’ve tried restarting my modem, unplugging the phones, but nothing has worked. @user_29hs4d We appreciate you taking the time to reach out to us here on our Xfinity Forums. Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. The phone worked for a week, and then suddenly on Saturday it did not work I would like an Xfinity support rep to please state directly if it is the case that Xfinity mobile services simply do not work with integrated visual voicemail. 1 and XM 5 There are two places to plug phone into on Xfinity modem/router "tel 1" and "Alarm/tel 2". I use Xfinity Internet and Mobile Phone service. com server is down right now or having outage problems for everyone or just for you. Can you escalate? Also my problem is the first post in thgis thread not the guy who hijacked the thread after my initial post. 006) and it is now working properly on both devices, including the visual voicemail transcription. 0. Check with your Service Manager for restricted numbers. My work requires me to use a text (SMS) based 2 factor authentication system. Restart Troubleshoot. After being on the phone with xfinity off and on over the last 24hrs, @WittyUserName I can feel your pain because my telephone is still not working properly after countless technician visits and escalation to the main office. The most common Bluetooth gadgets work best up to 25 feet between the device and the phone. Never ask "why won't my phone connect to WiFi?" again. Haha I've been dealing with this for two and a half months. Learn what you can do if your Xfinity TV or Xfinity Internet is out. I’ve reset the phone to factory settings. Problem - with Mobile Service. This is not the first time I have gotten a new phone since joining Xfinity Mobile so I have no idea why Turning this off resolved the issue for my mobile app but not windows. Does Verizon only allow sending pictures in emoji‘s within text messages to Xfinity Comcast clients? And try to send to someone that is not an Xfinity client and has an android phone. After about a half hour of fiddling with network internals texts & visual voicemail was Check whether Login. They did not. New modem works fine with Voice, phone is functional, but every incoming call shows "Out of Area, Private Caller", when that is not the case. Anyone who calls receives the The Mailbox Number You're Trying to Reach is Not in Service - Good Bye message and it hangs up. 5 hours this morning. Using the remote, press the Xfinity button. These maps show outage locations and the estimated number of affected subscribers. After that, press OK. To my friends who are not using the iPhone, I can send text messages via SMS but I can’t send any type of image. Is using an unwanted 3rd party app really the ONLY way to get visual voicemail to work? Or is this actually something that should work and my particular phone is having issues with it This did not work. Update your carrier settings. Comcast Business is here to provide outage information for your Comcast Business Internet, TV, Voice, and other services. Friday, September 20th, 2024 11:59 PM. com, click the Account icon in the top-right of the home screen and then click Check Email. Very frustrating. Except that I'll have 4 bars of 5G and it'll work fine but if I move a foot in any direction I go down to 2 bars of LTE and nothing works. But it's off now so hopefully, he won't miss any more work related calls. i spent hours trying to fix this and then another hour on chat with someone who refused to do anything new. They did a modem diagnostic and refresh. Your request cannot be processed at this time. The last thing I tried, was changing the DNS servers on my machine, to use Xfinity's DNS servers, but this too did not have any effect on the issue. I'm at home, airplane mode not on. 2 Messages. It is a comcast Xfinity problem and they need to fix it. I understand your frustration and would be frustrated too. If you are not receiving dial tone, I can certainly help get the Xfinity Voice service up and running again. If you could send our team a direct message with your full first/last name and the service address (Including the city, state, and zip code) associated with your account, I'd be more than happy to look into this for you. Xfinity outage maps are viewable through the Xfinity Status Center and Xfinity My Account mobile app. me, any website for that matter does not come through. Xfinity Community Forum. The phone light on the modem is not on. Unfortunately, Xfinity Voice has no dial tone. Very frustrating! It is a comcast Xfinity problem and they need to fix it. Xfinity mobile calls not working. Everything works except MMS messaging. I’ve reset the network settings. Learn more about your Comcast Business Mobile bill, account, devices and plan. This would be incredibly frustrating. When that didn't help they suggested as above--a network reset--that didn't help either. that is when i went back and looked again for help. Tried reconnecting my iPhone, Next, make sure you’re in range. working from home without internet has not been awesome. Make sure Xfinity Voice is turned “ON” If this does not work, we would be happy to investigate further. The tech support representative said that they manually turned it on. ; Sign in using your Xfinity ID and password. Our team will be on standby. Won’t waste time making my own calls or chatting online again! Learn more about what you can do with the Caller ID with Call Waiting feature. Bookmark this page for easy access in the future. This week I got my first Android phone and I can't get the XFINITY hotspots to work at all. Just like cell phone companies, carriers also perform updates on their technology. I switched to Xfinity 1 month ago and got one of their S23 phones (which is 5G capable). You can contact our Xfinity Mobile support center via any of the following methods: • SMS Text Message: 1 (888) 936-4968 • Phone: 1 (888) 936-4968 • Xfinity Mobile Website • Direct Chat comcast. But here is what you can do: Use Roku to watch content; Connect a PC to your TV via Chromecast; As a result, due to recent Samsung or Android updates the Xfinity VM will no longer work on many phones. So, I tried it myself. Internet is fine but phone does not work thank you thank you thank you. " A separate call to in-person phone support suggested turning voicemail notifications off then back on. Still no dial tone. Phone calls and texts will often not go through unless Our business land line phones are not working properly. I'm using Apple products. Comcast. st/3hZf68e If this is how you are attempting to listen with no luck, can you please reach out through private message (by clicking on the chat icon on the top right of the page) @WittyUserName I can feel your pain because my telephone is still not working properly after countless technician visits and escalation to the main office. They said they are working on it on the back @user_32d8a0 I haven't gotten past activation yet let alone porting the number but I am porting from Xfinity Mobile to Xfinity Mobile so hopefully once the activation is complete the process of moving the phone line will not be a big deal. That it doesn't work on Galaxy phones with Xfinity Mobile. All calls show as Unknown Caller. Problem finally solved: simply went to a nearby Xfinity store and made the Visual Voicemail work in just 15min!!! Apparently, the Xfinity store has direct phone access to high-level tech support. 4. If customers have electricity but not Xfinity Update - I was able to get the voice mail notifications working by calling Xfinity Mobile support. The "Xfinity Support" graphic replaces the "To:" line @user_jfrqq9 No one at Xfinity is trying to fix this problem. Comcast Business After calling Xfinity, they activated my CM2050V and now I have really fast internet. If you're having trouble receiving phone calls with your Xfinity Voice service, try whichever of the following If you need more immediate assistance, check out the Xfinity Assistant. The other port works so the internet is now working, but the phone service is not working. @KennyFresh Thank you for reaching out on the Xfinity Community Forums. The technician switched the Thank you so much for making a post to help activate your new SIM card. This will force close all connections to your cellular network and re-establish your settings. As long as you bought a hardware compatible phone, the trouble lies with Xfinity's network configuration and settings. This work day has been terrible because of not having internet Zip code 95123. When they reboot, it blinks around 30 times, and then goes off. They changed the apn so they need to give you working phones. Please try again later. However Comcast has not changed the way the home phone connects and that modem still worked for it. View our mobile support section, chat with a customer representative, or contact us via Email to get the support you need with Xfinity Mobile. iMessage is working fine: I can send text and images. or "Billing & Payments. Xfinity Mobile. In most cases, these tricks will get you the connection you need. The most common way to accomplish this is simply unplugging your router, modem, or modem/router combo for at least 30 seconds. My home phone caller ID is not working. ) If the issue is an outage in your area, there won’t be much you can do except wait for the network to come back again. Learn what to do if either an eSIM or pSIM card isn't working correctly. It helps prevent malware attacks and protect your computer from various online After being on the phone with xfinity off and on over the last 24hrs, speaking with 6 or 8 level 2 people, all very nice, we managed to fix this problem by disconnecting from my xfinity wifi and THEN reinstalling the comcast. Get help managing your app subscriptions, accessing billing information, and resetting your Microsoft® Office 365 password. I brought another phone home this afternoon along with my original phone and they don't work. The problem is with Samsung-provided additions to Android, not with the Xfinity Mobile Voicemail app. It appears caller ID is working, as is call history updating, but for how long? Comcast is sending a tech out to check lines and modem. Hello - we swapped out our old modem for the new smaller, tall square white xfinity modem 3 days ago and noticed our landline phone is no longer working. Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. Have 2 phones both exactly the same and the voicemail works on one but not the other. U. With XfinitySarahL did all that, spent 4 hrs on phone with support , managed to get services working weakly. Learn why mobile calls may not be going through. Xfinity mobile calls not wo U. Of course calling the phone number is useless, as it takes you in a loop. upryez sakq pkhj kbor kfodt bzyc dmjp ptsqzij isfjly myla