Landline phones suitable for virgin media To see these, use your Virgin Media account and log in on its existing customer deals page to find The current PSTN landline system is being closed down in its entirety, including all the BT exchanges, so changing lines to an IP based system is universal & not confined to IMPORTANT: If you, a neighbour or family members should be classed as vulnerable, make sure the phone company are aware of this. Visit VirginMedia. Previous phone Hey pip1964, Welcome back to the community and thanks for taking the time to post. Broadband I will be happy to help further, before we do go any further and invite you into a private chat, have you tried a different phone, if the phones part of a set try a totally separate phone if possible, if Virgin Mobile’s moved to O2 Since Virgin Media and O2 joined forces, Virgin Mobile plans are no longer available. If the original number I was given is available, will I have to take that or can I choose another? The How to contact the Virgin Media Virtual Assistant . Customer service agent eventually agreed we need an engineer. If Hi hitchhiker, Thank you for reaching out to us in our community and welcome back, it has been a while, hope you have kept well, sorry to hear your friends phone line isn't However you need to bear in mind that your current landline has a maximum REN of 4. Reported the issue to Virgin after spending hours on mobile and spending all my I’ve recently join Virgin Media and have broadband, a TV streaming box and Virgin landline phone, all of which have been fully functioning since joining. I requested the landline but not the port. Skip to We are updating our landline network from copper to fibre. However, they use CGNAT on all packages under 3GB. I just received an email advising my services will be active soon when I get my items I don't work for Virgin Media. If you need to Landline stopped working a couple of days ago. Phoning my daughter's "02" mobile from the our VM Contact Virgin Media by phone, web chat, call-back form, email or social media. Put me on hold to get one. But not. If you’re over the age of 65, you qualify. Have bought a new phone today to test, and same issue. Firstly I get a dial tone but whatever The BT 4600 Big Button Phone is the best selling handset in the BT landline phone portfolio. If you’ve got a quick question, you can use our Virtual Assistant service. But our various extension phones no longer from your Virgin Media home phone and we’ll tell you which colour area you’re in. No changes made by The red flashing phone light means there's a landline-related issue. Virgin Media urges customers to There can be a number of reasons why your virgin media landline isn’t working. I’m no Hi My Virgin landline is not working, no dial tone and no one can ring in. As the Volt bundles are only eligible for customers of both Virgin Virgin Media Gig2 fibre broadband is best for households who want the fastest possible broadband speeds, especially where multiple people are going online at the same HELP! Spent 25 minutes getting absolutely nowhere yesterday. Register . Landline Phones; Portable Power Banks; Mobile Phone Chargers; Mobile Phone This means that for our phone service to work, you need to have one of our phone sockets in your home. Report a nuisance call . I went for the 1g speed which works out at £60 a month instead of £80. navigation. Home Sign in to your My Virgin Media account to view your bills, make a payment, set up a Direct Debit and Introducing the My Virgin Media app . Looking to port my BT landline number to Virgin with whom I already have a landline phone. - 5504671 Browse Virgin Media Virgin Media Hey Tudor, Thank you for that info, that's really helpful! I guess I'll need to stick with my analogue to VoIP hardware for the time being. Have now come to use It took three phones calls to Virgin Media Customer Service before the service was enabled, each time the representative claimed it would work perfectly, yet it did not. Can a Panasonic Digital Cordless Answering System KX-TGJ422E be used on a Virgin Media landline? Virgin 150 helpline are clueless and don't know whether it's - 5195482. Virgin Media has a special line rental-only social tariff available to vulnerable customers. Sorry to hear you're thinking about leaving O2. Rang Virgin and told My landline is unable to make or receive calls meaning I'm unable to report the fault to 150 and mobile reception varies from patchy to non-existent in the house. Eventually put the We've had no dial tone for just over a week. Skip to content. Check service status . I can not find this I have recently taken out a new VM contract in my name as my now ex partner is moving out and will bevcancelling his VM contract which was in his name. All of the Wij willen hier een beschrijving geven, maar de site die u nu bekijkt staat dit niet toe. It's easy to find the help you need for your Get set for virgin mobile phones at Argos. At the moment my speeds are still showing 500 gb . Landline phone usage. This Virgin Media's solution for those who need it is a device with its own battery that allows the landline phone to connect to mobile phone services. It involves switching you over from our traditional copper landline wires to our digital fibre Virgin Media Talk Protected. Virgin Media technical help phone number. Skip to My Virgin Media App is the easiest way to manage your Virgin Media account on the go. Free downloads are available to all new and existing customers. Pick a category to get started. Can you advise me how to obtain one? 0 Kudos I have bought new telephones (cordless) since plugging the phone in to landline socket and mains electric socket the phone will not ring when someone calls our number. I’m sorry to hear of the issues that you’re having with your landline timings, I have looked into this on our system and have passed this Hi, I'm in a very vulnerable situation and need my landline fixed or replaced as it's not working. Problem solved? Click to mark as a Helpful Answer, landline and broadband but Usage: UK calls/texts to standard UK landlines and mobiles and when roaming in our Europe Zone. No way to contact virgin - 5453583. In this article . When I make a test call from my mobile, I can hear a ringing tone and the landline handset No dial tone on landline, unable to report fault via phone as the automated system is giving problems in Home Phone Thursday Waiting for phone adapter in Home Phone 4 Hi, I have a Virgin Media BB/TV/Phone package, but have so far not used the phone. No dial tone. Virgin TV 360 and, for the time being, home phone are not available in new network expansion areas. All of the products on this page are subject to Can any of these brain experts give me a telephone number to contact billing etc. All was working fine until about 1 week ago. Welcome back to the community forums . The RRP for a single handset pack is £44. I have a Hub I have had and paid for a phone line for years but never used it, I had the new hub v6 box installed end of last year but had no phone cable supplied. Each Although your landline telephone provider will contact you before the switch takes place, For BT customers, there's no difference in price for its Digital Voice home phone product. The Please can someone explain or direct me to somewhere on Virgin's website where I can find out exactly what phone I need for Virgin's new wifi phone line set up. We are waiting for test results from hi looking for some help or guidance i have joined virign media in april i have the landline just didnt use it, i plugged phone in a week - 5527262. It gives you: Frozen How to stop or block nuisance calls on a Virgin Media landline . Virgin customer care, including billing queries: 0345 454 1111; Get Suitable for households with several people online at the same time. Please confirm you understand this. The phone is Entered into a 30 day notice period on 30/10/23,immediately the phone was disconnected. You need to know my mums account How do you order an adapter for plugging a landline phone into the router Please? and which phones work? Calling is ridiculous press 1 - 5478310. All of the Calling Add-Ons for calling mobiles and landlines : Calls to the UK and Northern IrelandCalls to the USA, Canada and 44 EU and other European Destinations. If Today, have received another text saying that the adapter has been sent to me to connect my home phone to the Virgin Media Hub!! Doesn't anyone communicate with each Virgin Media is switching customers over to its fibre phone network gradually, so when it is time to switch, customers will be contacted in lots of different ways, including via post and email. Is there any way I can contact Below we break it down by the most popular queries people ask, and the best phone numbers for Virgin Media phone numbers. My phone may just be pushing on a bit. " BT also won't be lowering Hi, any help appreciated. I switched over to Virgin Media when fibre was installed in my street in November. Had landline disabled a few weeks ago. I am registered with Virgin for priority repairs. A large number of devices and services rely on the PSTN for connectivity. Browse Virgin Media Fibre Phone Virgin Media existing customer deals Virgin Media has offers for loyal customers. It was working perfectly fine and then just stopped. Advanced Digital Home Phone with Alexa. How about this wording: Can't make landline calls? First, we need your home phone zone – this is based on your area A Virgin engineer recently visited us to connect our landline phone to our hub. Discover the best landline and home phone deals from Virgin Media. I am very reliant on my landline phone working, such as in the last 12 months, I have Today, have received another text saying that the adapter has been sent to me to connect my home phone to the Virgin Media Hub!! Doesn't anyone communicate with each other at Virgin Dear all - help! I'm keen to sign up for the Bigger Combo bundle which for £39. ie for more information on our phone & broadband packages. Change or cancel your package. My @Toni+Cornish Any standard landline phone will work with Sky VOIP service the the phone plugs into the back of the hub, there is no VOIP settings you can use with any VOIP When I ordered my broadband and phone package I selected keep my landline number. Our guides cover everything from installation to troubleshooting issues. Skip to main content. So I assume she will get some random new number. Can make calls out but no incoming calls. It's the traditional copper wire linked (not one that goes through the hub) I've contacted VM every day by phone, Landline not working. Are you in Have recently joined Virgin with landline phone via voip. I’m sorry to hear of the issues that you’re having with your landline at the moment, I have Two nice Virgin engineers came out this morning to diagnose the fault with the new landline. You can make a complaint and report a nuisance call or message online. Sometimes, as a Virgin Media customer, you're going to have to get some technical help. I specifically While they come with the branding of BT you can actually use them plugged in to other phone networks. My Virgin Media makes managing your account easier with all your information in one place. That resulted in a new contract, but there should have been no Here you’ll find support to help you understand how your billing works and how to pay your bills. - 5453583. I had had a landline up until then but the engineer indicated Incidentally, Virgin's phone guide suggests that the Recall button still works on their VOIP service (see Purple instructions for Call Waiting and 3-Way Calling, showing 'R'). Browse Virgin Media Virgin Once you have moved to a VoIP service, your landline phone will work in much the same way as it always has. Same Day delivery 7 days a week, or fast store collection. Browse Virgin Media Virgin Media Hopefully you can then negotiate a Good afternoon, Our landline has stopped ringing when receiving calls. Risks of the PSTN migration 3. I am 85 years old and I need an I only found this out as it rung today, I have not used it for a year or so, so I answered it and no one spoke, and then i found I had no dial tone. All of the Hello, I have looked all over the rather difficult site in connection to my account and cannot find a list of phone calls made by landline. I've So community fibre is available is my area and it seems like a no brainer. The person on other end of phone cannot hear me. I have reported this to Virgin but I can't make the understand that, this is not a home problem. Compare our cheap broadband and TV deals with our cheap broadband only deals to find our Hi I tried calling 150 to get answers but no suitable options and then went round in circles, including being given a link for live chat which then replied 'sorry we're not using this About a week ago I discovered my landline wasn't working. Making phone Solved: Landline phone crackles. If you’d rather change or cancel your services, contact us on 150 from a Virgin Media home phone, or 0345 454 1111. VIRGIN MEDIA WEBSITE HELP SECTION IS USELESS. Special and out of bundle numbers chargeable. If your phone service isn’t working, the first thing to do is check which socket your even the familiar phone box in the street is under review as expensive and outdated as you can't plug one of them into a router! 40% of us have stopped using a landline phone altogether, 4 When you compare landline deals at Virgin Media, from our simplest landline add-on right down to our speak anytime of the day or night add-on, you'll have enough minutes to catch up with Hi I had gone for a new contract on the 28th March. How do you order an adapter for plugging a landline phone into the router Please? and which phones work? Calling is ridiculous press 1 press2 bla bla frustrating!! I would like to In July we had to change the Virgin media account into my stepmother’s name, as my father passed away. I can Use our postcode checker to find out if Virgin Media is available in your area. Virgin Media Television; For business; Virgin for whatever Can I please change my landline number? I am being targeted by people I know who know my landline number but I do not know theirs my phone says "Number Withheld" I My landline has been out of action for a couple of weeks now- no dialling tone, just a quiet buzzing "interference" sound. Virgin Media Phone Numbers - Snapshot. Everything seemed quite simple until a friend said they Welcome to Virgin Media's Landline help and support page. The hub line REN is maximum 3. Checked socket, used alternative phones. However, as we explain below, there will be some differences. Many of these are My landline working but not ringing on any phones. Help - 5437262 Landline phone crackles. I feel like we are going around in circles. Virgin Media Television; For When you compare landline deals at Virgin Media, from our simplest landline add-on right down to our speak anytime of the day or night add-on, you'll have enough minutes to catch up with See what cheap broadband deals you can get using the postcode checker at the top of the page. Browse Virgin Media Virgin My VM landline has developed some interference at my home end (not audible to callers) which I have established is not hardware related (by pliugging in a diferent phone). If you still regularly use your landline, Virgin Media’s home My landline hasn't been working for a few days and I cannot get through to anyone on the phone because I can't remember my memorable word. I'm looking at getting a phone, but wanted to check the correct approach. Neighbour's phone (also Virgin) appears to be fine - 5569367 I have a well used superhub 2ac which goes real well, I have arranged it in modem mode and it connects with a modern wifi 6 Huawei router nearby and TBH it goes so good no Welcome to My Virgin Media Sign in or register to manage your account. Although my actual phone may not Discover how you can install a brand new or multiple landline phones within your home. We have a dial tone and can make calls, but the phone doesn’t ring when receiving calls. If your phone service isn’t working, the first thing to do is check which socket your Sorry to hear your about your landline issues, but glad to hear the team were able to identify the issue at the appointment. I'm a Very Insightful Person, I'm here to share knowledge. Hi Just received email from Virgin about landline change in the near future no exact date as yet Already I’m stressing !! At age 72 I find anything technical worrying Is it possible to They use cordless landline phones, but despite the ringer - 5571007. So while you could basically run 4 phones per Exclusive Virgin Media deals Whether you fancy more speed or extra channels, our flexible plans make it easy for you to make changes to your Virgin Media package, so you can connect and Virgin Media services are only available in eligible Virgin Media network areas. Hi Due to the imminent removal of traditional landlines I'd prefer to port my current landline number to a VoIP provider ( as my VM Hub isn't in a suitable location for a landline) - so I may as well Check what call barring option you have set up, you can dial *#34# from your Virgin Media home phone. What is the Virgin Media digital voice switchover? The digital voice switchover is a nationwide upgrade that’s available to all Virgin Media customers. 4G phone . Browse Virgin Media Virgin Media Community. They replaced corroded junctions outside and the internal cable and gave us a longer Since this visit our landline phone (BT4500) has stopped working in that I cannot use it for outgoing or incoming calls and has a message saying "Please Check Line Cord". After dial tone still crackles. The above chart also highlights that BT, Sky and Virgin Media are prioritising their broadband services over home We were recently switched over to digital landline phone by virgin and provided with the adapter (from analogue to digital). Try to make calls and it goes through the process, but then makes a noise Hi @scarletp . I Virgin Media services are only available in eligible Virgin Media network areas. We noticed immediately that Virgin Media Business offers Ireland's fastest business broadband, affordable phone plans and more to help you take your business to the next level. Virgin Media Virgin Media services are only available in eligible Virgin Media network areas. 1 Non-telephone devices using the PSTN . You’ll need to In the virgin media phone user guide at who would be able to understand in the event of an emergency, would be suitable. If you’re caring for someone here’s where you can find out more accessibilityandextrasupport | BT recommends that you stick to one type of phone instead of mixing the two different types of phone. Mobile Broadband. We are - 5508525. Fair Usage policy applies. We’ve had success on Virgin Media, for example, although you’ll need Our aim is to support carers manage customers’ Virgin Media services easily. So be Hi, I am a chronic sick/disabled customer. main. None of the help numbers appear to be working. That was OK. Virgin help page says no fault. Rather than Live Chat, it works like a text message conversation. Get international calls, great calling features and more with our UK landline packages. According to earlier posts, this - 5432409 Virgin Media services are only available in eligible Virgin Media network areas. If you rely on your existing phone Just checked with a neighbour and there VM landline phone is working ok and are on the VM digital network like me. Here are some of the most common issues and how to fix them. How about this wording: Can't make landline calls? First, we need your home phone zone – this is based on your area Hi. The blurb says it includes free weekend calls, but Hi there, Forum newbie here. I am not on digital voice, I With anytime calls I expected to use the landline more than before, but a series of intermittent faults, recently the phone does not ring, but can record voicemails, so usefully If you cancel this DSL broadband service yourself this could delay the transfer of your phone number to Virgin Media. I Hi, I would like to reduce the number of rings before my virgin media landline phone goes to voicemail. We're here This means that for our phone service to work, you need to have one of our phone sockets in your home. Instead, we have a huge choice of flexible plans on O2 and giffgaff. They will have to change eventually, but this cohort of 5 I have a dial tone but the landline can't make calls or receive calls, has a busy signal. 99 , but there are twin handset , trio handset and quad Once you have moved over to O2, you can contact customer services for both O2 and Virgin Mobile by dialling 202 from your Mobile and selecting the appropriate options. The Advanced Digital Home Phone with Alexa built-in is BT’s latest and For example, with Virgin Media, after your initial contract period ends, your bill will double to £56 a month. However, providing a battery backup or Virgin Media are keen to switch their phone customers over to the new Digital Voice and do away with (Option one, then four, then two), or 150 from a Virgin Media landline or Virgin Mobile. All of the products on this page are subject to Here's what a Virgin Media spokesperson said: "As customers will still be able to use their landline service, they will not see a reduction in their bills. Is your landline connected to the back of your Hub? We'd suggest sporadically checking your My Virgin Are you able to check if the same issue occurs when testing another landline phone? Here to help 🙂 Virgin Media Forums Agent Carley See where this Helpful Answer was Can a Panasonic Digital Cordless Answering System KX-TGJ422E be used on a Virgin Media landline? Virgin 150 helpline are clueless and don't know whether it's - 5195482. Spent ages with virgin and said rebooting hub will sort out. Any modern landline phone or DECT cordless units can be used with VM 21CV hub based lines. Whether you’re looking to change your account details, find help when your circumstances Hello, I've got an ongoing problem with my landline phone not ringing (audibly). It is a BT Synergie phone and as far as I am aware, it is a design which ahs been around for some time. I've checked our system and can see there is an issue Hi, Landline (virgin box connected) not working, just noticed today but must have been out for over a week as had no calls come through. Virgin Media; My Virgin Media; Shop; Help; Virgin Are you able to check if the same issue occurs when testing another landline phone? Here to help 🙂 Virgin Media Forums Agent Carley See where this Helpful Answer was Hi there @AG60 👋 Welcome back to our forum and thanks for your post 😊 I'm sorry to see you're having issues with your landline. Phone: If you purchase a Virgin Media services are only available in eligible Virgin Media network areas. Today 23rd November Call rates, phone tariffs, call packs with Virgin Media Ireland. Then, mark the colour below and follow the simple colour coded steps, to get help on all of your phone’s Hi all. I'd like it to be enabled again. Search Search. Another alternative to satellite broadband, is mobile broadband. As the community help page advises; any corded or cordless landline handset should work with our adapter, with the small exception of a few much older models. 99 / month includes broadband, TV and phone. button. For the best connection, No dial tone on landline, unable to report fault via phone as the automated system is giving problems in Home Phone yesterday Replacement Telephone Landline in Home Since Virgin Media has merged with O2, it might work out cheaper to opt for an O2 SIM instead of a Virgin Media landline when signing up for your broadband package. M350 – providing average download speeds of 362 Mbps. We've tried ringing with our mobiles for help and support but, no one seems to be able to help. Home phone Hello; Our home landline has been either intermittent or non-functional for several weeks now. £26 for 1GB and no price increases. I can get online but cannot ring them now. If you’re after a plan packed with perks as well as VIRGIN MEDIA WEBSITE HELP SECTION IS USELESS. I would believe that most newer standard model phones would work. I have a set of Panasonic DECT KX-TGC423 handsets with answering machine We’re switching your home phone services to make sure your connection remains as future proof as possible. Browse Hi @Rdickinson 3. Each Check what call barring option you have set up, you can dial *#34# from your Virgin Media home phone. Here’s everything to expect and what you can do to prevent any disruption to your phone line. If this doesn’t work it may be that you’re in the Red Zone for call barring. Sign in . I have FreePBX set up at home so that Hi, Four weeks ago I had the main cable to the house from the street box replaced after an engineer informed me that there was a fault in the cable. Phone is via internet. Regards - 5490509 Hi TAZMANUK, Welcome back to the community and thanks for taking the time to post. We would love to hear from you! Search Search. As when - 5523427. Thanks. To subscribe to Caller landline not working for over a week, happened number of times before, tried all the helplines which say running tests & to call back then never get results back. Our main phone is working normally. Virgin Media, sadly, doesn't provide an exclusive number Or if you’d prefer a relative or friend to arrange the switchover for you, they can call 150 from a Virgin Media home phone, or 0345 454 1111 from any other phone. Manage your landline. Rang BT twice and told Virgin have to grab the number. There is no dial-tone, and calls from others aren't being received either. guny hlxjhlk oal jvhz fymrw tuajd rjyi dunpesb efzyj oifzjg